The Vision, Mission & Philosophy of the Department of Residence

With over 400 full-time, part-time and student employees, the DOR is one of the largest non-academic departments on campus! Our residence life, facilities, administrative, business, marketing, conference and technology staff work to ensure a safe, supportive learning and social environment where students can thrive as they pursue their adventure at Iowa State.

OUR VISION: To serve as the premier living environment for advancing student success at Iowa State University.

OUR MISSION: To advance student success at Iowa State University by providing the most supportive and inclusive living/learning communities.

OUR PHILOSOPHY: The Department of Residence is dedicated to providing a student-centered, co-curricular environment that enhances the academic mission of the university, and which embodies the belief that learning at Iowa State University has no physical boundaries. Through the programs, services, and interactions provided by the Department of Residence, students are empowered to become engaged learners, responsible citizens, dynamic leaders, and individuals who are guided by integrity. We are committed to challenging Iowa State University students to broaden their world view in a campus culture that values and respects individual differences.

The Department of Residence staff is proactive regarding student needs and interests. Staff challenges students to expand their horizons and to make healthy and ethical decisions. A hallmark of our operating style is the creation of collaborative partnerships with students, their families, faculty, staff, and alumni that foster the development and transformation of students within a safe and healthy campus community. As professional educators we are committed to constantly improving our knowledge and skills in order to provide the optimal educationally purposeful environment for our students.

OUR VALUES:

  • Student Success: Ensuring students persist, graduate and experience success.
  • Community Engagement: Empowering students to become engaged learners, responsible citizens and dynamic leaders
  • Outstanding Facilities: Providing facilities that serve students well.
  • Health and Safety: Offering programs and structures that foster a safe and healthy community.
  • Resource Management: Improving staff knowledge, skills, and management of resources for optimal, educationally purposeful environment.

Department of Residence Staff Directory

Organizational Chart (updated July 2018)

DOR Unit Directories Residence Life Directories
Director's OfficeFacilities ServicesResidence Life Administrative Staff 
Administrative ServicesMarketing ServicesResidence Life Live-in Staff
Business ServicesTechnology ServicesHall Desks & Apt. Community Offices
Conference Services Staff Duty / On-Call Numbers

DOR Full Staff List


Office List | Photo View

Name Position Office Phone Email
Abrahamson, Richard Custodian I
Facilities Services		 rda@iastate.edu
Alvarez, Grace Custodian I
Facilities Services		 galvarez@iastate.edu
Anderson, Craig Custodian I
Facilities Services		 BLF craiga@iastate.edu
Anderson, Shelley Custodian II
Facilities Services		 shelleyg@iastate.edu
Anderson, Sheri Custodian I
Facilities Services		 sheria@iastate.edu
Anderson, Timothy Facilities Mechanic III
Facilities Services		 tanderso@iastate.edu
Arnold, Faith Office Assistant
Administrative Services
Atkinson, Nicholas Custodian I
Facilities Services		 nicka@iastate.edu
Barrow, Brian Facilities Mechanic III
Facilities Services		 bgbarrow@iastate.edu
Bass, Jason Custodian I
Facilities Services		 Buchanan jabass@iastate.edu
Bass, Matthew Custodian I
Facilities Services		 mwbass@iastate.edu
Benn, Tim Custodian I
Facilities Services		 trbenn@iastate.edu
Berhow, Jeff Facilities Mechanic III
Facilities Services		 jcberhow@iastate.edu
Biechler, Denis Plant Services - Supervisor
Facilities Services		 dbiechl@iastate.edu
Block, Linda Custodian I
Facilities Services		 Friley lkblock@iastate.edu
Bohl, James Facilities Mechanic III
Facilities Services		 jvbohl@iastate.edu
Brant, Amanda Custodian I
Facilities Services		 aball@iastate.edu
Breed, Jason Custodian I
Facilities Services		 jbreed@iastate.edu
Brehm, Jerry Custodian I
Facilities Services		 Wallace jlbrehm@iastate.edu
Brenneman, Bryce Custodian I
Facilities Services		 bryceb2@iastate.edu
Brunotte, Mary Custodian I
Facilities Services		 Oak/Elm brunotte@iastate.edu
Buerer, Darcie Custodian II
Facilities Services		 dabuerer@iastate.edu
Campbell, Zafir Custodian I
Facilities Services		 zafirc@iastate.edu
Canuso, Mirna Building Services Manager
Facilities Services		 515-294-4679 mcanuso@iastate.edu
Carpenter, Dakota Office Assistant
Administrative Services		 2419 Friley Hall 515-294-2900
Chappell, Josh Coord. Assignments & Technology
Administrative Services		 2419 Friley Hall 515-294-2900 joshc@iastate.edu
Charlson, Julie Secretary
Residence Life		 1203 Friley Hall 515-294-6428 jcharlso@iastate.edu
Clark, Kendall Facilities Mechanic III
Facilities Services		 kclark@iastate.edu
Cleaveland, Michael Environmental Systems Mechanic III
Facilities Services		 347 Helser mcleavel@iastate.edu
Coady, Ellen Custodian I
Facilities Services		 347 Helser Hall eacoady@iastate.edu
Condon, Sheila Facilities Clerk III
Facilities Services		 0347 Helser 515-294-0631 scondon@iastate.edu
Covington, Nathan Manager for Admin., Bus., & Tech. Services
Administrative Services		 2419 Friley Hall 515-294-8886 nathanc1@iastate.edu
Crain, Caroline Custodian I
Facilities Services		 cacrain@iastate.edu
Cuebas-Suarez, Roberto Custodian I
Facilities Services		 rc1@iastate.edu
Dalbey, Linda Custodian I
Facilities Services		 lkdalbey@iastate.edu
Debruyn, Kathy Accounting
Business Services		 2419 Friley 515-294-0620 kdebruyn@iastate.edu
Dennis, Zachary Custodian I
Facilities Services		 zadennis@iastate.edu
Denton, Mary Custodian I
Facilities Services		 mldenton@iastate.edu
Deters, Sally Res. Life Coordinator - Judicial
Residence Life		 1207 Friley 515-294-6428 sadeters@iastate.edu
Detrick, Charles Locksmith
Facilities Services		 cdetrick@iastate.edu
Dolce, Clint Custodian I
Facilities Services		 cdolce@iastate.edu
Dolce, Margaret Custodian I
Facilities Services		 mddolce@iastate.edu
Doolittle, Marlene Custodian I
Facilities Services		 marlened@iastate.edu
Dreckman, Randy Supervisor - Custodian Services
Facilities Services		 randalld@iastate.edu
Duncan, Mark Storekeeper III
Facilities Services		 mduncan@iastate.edu
Earnest, Kurt Res. Life Coordinator - Academic Initiatives & Learning Communities
Residence Life		 1213 Friley 515-294-6264 kearnest@iastate.edu
Elliott, Julie Custodian I
Facilities Services		 Wallace jelliott@iastate.edu
Englin, Peter Director
Director's Office		 1206 Friley 515-294-5636 penglin@iastate.edu
Essick, Cory Carpenter
Facilities Services		 cessick@iastate.edu
Fair, Scott Carpenter
Facilities Services		 smfair@iastate.edu
Farrar, Kelley Facilities Mechanic III
Facilities Services		 kfarrar@iastate.edu
Fay, Lauren Assistant Conference Coordinator
Conference Services		 1243 Friley Hall 515-294-6189 lefay@iastate.edu
Finnestad, Jennifer Storekeeper II
Facilities Services		 jennfinn@iastate.edu
Finnigan, Sharon Custodian II
Facilities Services		 sfinn@iastate.edu
Fisher, Joyce SUV Secretary
Residence Life		 65 Edenburn Drive 515-294-5362 jfisher@iastate.edu
Fjelland, Duane Custodian I
Facilities Services		 Rover fjelland@iastate.edu
Ford, Barrett Client Support Specialist
Technology Services		 A88B Friley Hall 515-294-8888 bford@iastate.edu
Gardner, Janet Frederiksen Court Secretary
Residence Life		 1014 Frederiksen Court 515-294-7210 jrgard@iastate.edu
Garrey, Richard Manager - Apartment Facilities
Facilities Services		 0343 Helser 515-294-6836 rgarrey@iastate.edu
Garsow, David Res. Life Coordinator - Leadership
Residence Life		 1214 Friley 515-294-7593 garsowd@iastate.edu
Gelner, Alan Carpenter
Facilities Services		 argelner@iastate.edu
Gigstad, Michael Supervisor - Plant Services
Facilities Services		 mgigstad@iastate.edu
Graden, Roger Associate Director for Facilities
Facilities Services		 0347 Helser 515-294-3535 rgraden@iastate.edu
Griffin, Haley Custodian I
Facilities Services		 hgriffin@iastate.edu
Grove, Karen Custodian I
Facilities Services		 kgrove@iastate.edu
Gustafson, Alex Assignments Assistant
Administrative Services		 2419 Friley Hall 515-294-2900 resh_alexsj98@iastate.edu
Gwiasda, Valerie Custodian I
 UDA vgwiasda@iastate.edu
Haberer, Charles Facilities Mechanic III
Facilities Services		 chaberer@iastate.edu
Hadaway, Cindy Residence Life Office Coordinator
Residence Life		 1203 Friley 515-294-8395 chadaway@iastate.edu
Hall, Maria Custodian I
Facilities Services		 UDA mhall@iastate.edu
Hall, Maria Custodian I
Facilities Services		 UDA mhall@iastate.edu
Hanson, Olene Custodian I
Facilities Services		 ojhanson@iastate.edu
Hartl-Barr, Julie Manager of Building Improvements
Facilities Services		 0281 Helser 515-294-2715 jlhartl@iastate.edu
Hauge, Brian Facilities Mechanic III
Facilities Services		 haug@iastate.edu
Hoeppner, Katie Office Assistant
Administrative Services		 2419 Friley Hall, Ames, IA 50012 294-2900
Holmes, Sarah Res. Life Coordinator - Processes
Residence Life		 1205 Friley 515-294-5520 sholmes@iastate.edu
Hubby, M. Custodian II
Facilities Services		 RCA dhubby@iastate.edu
Jay, Rhonda Facilities Clerk III
Facilities Services		 rjay@iastate.edu
Johnson, Ronald Custodian I
Facilities Services		 ronaldj@iastate.edu
Jones, Lynn Business Manager
Business Services		 2431 Friley 515-294-9389 lmlarsen@iastate.edu
Katterjohn, Zach Office Assistant / Mail Runner
Administrative Services
Kaup-Vijayananda, Vishwas Assistant Network Administrator
 A88B Friley Hall vishwask@iastate.edu
Kepley, Betty Frederiksen Court Secretary
Residence Life		 1010 Frederiksen Court 515-294-2107 bkepley@iastate.edu
Kilby, Cassie Office Assistant
Administrative Services		 2419 Friley Hall 515-294-2900
Kirkpatrick, Nicholas Custodian I
Facilities Services		 nk1@iastate.edu
Kollasch, Aurelia Senior Research Analyst
Residence Life		 1216 Friley Hall 515-294-9521 aureliak@iastate.edu
Krogh, Jay System Control Tech
Facilities Services		 Helser 0374A 515-460-7028 jnkrogh@iastate.edu
Kugel, John Facilities Mechanic III
Facilities Services		 jkugel@iastate.edu
Lammers, Susan Res. Life Coordinator - Apartments
Residence Life		 SUV Community Center Office 515-294-8189 slammers@iastate.edu
Lancaster, Steven Custodian I
Facilities Services		 Eaton stevenl@iastate.edu
Larson, Alysia Supervisor - Custodian Services
Facilities Services		 alysial@iastate.edu
Launderville, Mark Custodian I
markl2@iastate.edu
Launderville, Tamera Custodian I
Facilities Services		 tlaunder@iastate.edu
Lindstrom, Daniel Facilities Mechanic III
Facilities Services		 daniell@iastate.edu
Lloyd, Kathy Custodian I
Facilities Services		 Frederiksen Court lloydk@iastate.edu
Lloyd, Maricel Building Improvement Assistant
Facilities Services		 mvlloyd@iastate.edu
Low, Marie Custodian II
Facilities Services		 mclow@iastate.edu
Ludovico, Lisa Assistant Director
Technology Services		 2419 Friley 515-294-2900 ludovico@iastate.edu
Ludovico, Lisa Assistant Director
Administrative Services		 2419 Friley 515-294-2900 ludovico@iastate.edu
Lundberg, Leanne Custodian I
Facilities Services		 UDA leannel@iastate.edu
Main, Heath Carpenter
Facilities Services		 hmain@iastate.edu
Manning, Cindy Service Center Staff
Facilities Services		 0347 Helser Hall cjmanni@iastate.edu
Manning, Tony Custodian I
Facilities Services		 tonym1@iastate.edu
Martin, Deanna Custodian I
Facilities Services		 Friley dmmartin@iastate.edu
Martin, Dennis Custodian I
Facilities Services		 Friley dbmartin@iastate.edu
Matchie, Vonda Custodian I
Facilities Services		 BWR vmatchie@iastate.edu
McKim, Michael Carpenter
Facilities Services		 mack@iastate.edu
Meeder, Kenneth Custodian II
Facilities Services		 Friley kmeeder@iastate.edu
Meints, Britta Apartments Assignments Manager
Administrative Services		 2419 Friley 515-294-2900 brbecker@iastate.edu
Miranda-Hernandez, Zoe Custodian II
Facilities Services		 zmiranda@iastate.edu
Mittlestadt, Brenda Custodian I
Facilities Services		 bmittles@iastate.edu
Monthei, Randy Manager - Residence Hall Maintenance
Facilities Services		 0343 Helser 515-294-0664 rmonthei@iastate.edu
Mosch, Kelly Custodian I
Facilities Services		 ksmosch@iastate.edu
Mount, Brett Facilities Mechanic III
Facilities Services		 bimount@iastate.edu
Munholland, Shelly Secretary II
Facilities Services		 0347 Helser 515-294-3408 shellym@iastate.edu
Murillo, Adan Clerk IV (Supervisory)
Facilities Services		 amurillo@iastate.edu
Musser, Carol Custodian I
Facilities Services		 cmusser@iastate.edu
Musser, Carol Custodian I
Facilities Services		 cmusser@iastate.edu
Nady, George Facilities Mechanic III
Facilities Services		 gknady@iastate.edu
Nall, Kathy Custodian II
Facilities Services		 MWL kthill@iastate.edu
Nelson, Carol Custodian I
Facilities Services		 Oak/Elm nelson@iastate.edu
Newsome, Pam Custodian I
pnewsome@iastate.edu
Nicolas, Dave Custodian I
Facilities Services		 dnicolas@iastate.edu
Nikkel, Connie Custodian I
cnikkel1@iastate.edu
Oliver, Michael Supervisor - Plant Services
Facilities Services		 mjoliver@iastate.edu
Patton, Chris Secretary to the Director
Director's Office		 1208 Friley 515-294-5636 ckp@iastate.edu
Paulin, Edward Custodian II
Facilities Services		 Weekend paulined@iastate.edu
Pendarvis, Carla Custodian I
Facilities Services		 carlap@iastate.edu
Peterson, Jolene Custodian I
Facilities Services		 jolenep@iastate.edu
Peterson, Todd Custodian II
Facilities Services		 Helser tdp@iastate.edu
Pfantz, Rod Custodian I
Facilities Services		 rodneyp@iastate.edu
Pfrimmer, Peggy Supervisor - Custodian Services
Facilities Services		 UDA/TRA 515-294-5060 ppfrimme@iastate.edu
Pratt, Amy Custodian I
Facilities Services		 ampratt@iastate.edu
Price, Pamela Custodian II
Facilities Services		 Eaton, Martin, Helser pschrad@iastate.edu
Reichenberger, Bruce Facilities Mechanic II
Facilities Services		 brucerei@iastate.edu
Rezarch, Timothy Custodian I
Facilities Services		 Rover trezarch@iastate.edu
Richards, Denny Facilities Mechanic III
Facilities Services		 djrichar@iastate.edu
Ristvedt, Lisa Facilities Secretary III
Facilities Services		 lristved@iastate.edu
Rivera, Daniela Office Assistant
Administrative Services
Robinson, Sandra Custodian I
Facilities Services		 sandrar@iastate.edu
Roll, Teresa Custodian I
Facilities Services		 tkroll@iastate.edu
Ross, Brenda Custodian I
Facilities Services		 Martin blross@iastate.edu
Royer, Martha Conference Coordinator
Conference Services		 1243 Friley 515-294-1302 mroyer@iastate.edu
Rutherford, Brittney Marketing Coordinator
Marketing Services		 1212 Friley 515-294-1433 brittyl@iastate.edu
Schmidt, Jeremy Environmental Systems Mechanic
Facilities Services		 kerjer3@iastate.edu
Schoenherr, Rodney Custodian I
Facilities Services		 Wallace rodneys@iastate.edu
Schreck, Carolyn Conference Support
Conference Services		 1243 Friley Hall 515-294-8384 schreckc@iastate.edu
Sease, Nicole Custodian I
Facilities Services		 nesease@iastate.edu
Sebring, Roger Facility Services Manager
Facilities Services		 0337 Helser 515-294-1729 rsebring@iastate.edu
Selsor, Richard Custodian I
rpselsor@iastate.edu
Services, Administrative housing@iastate.edu
Administrative Services		 515-294-2900 housing@iastate.edu
Sherrard, Robert Insulator
Facilities Services		 rsherrar@iastate.edu
Shih, Danny
Technology Services		 mshih@iastate.edu
Solberg, Jeff Environmental Systems Mechanic
Facilities Services		 jsolberg@iastate.edu
Sparrow, Sandy Custodian I
Facilities Services		 ssparrow@iastate.edu
Speight, Virginia Associate Director Residence
Residence Life		 vspeight@iastate.edu
Sprayberry, Nicko Custodian I
Facilities Services		 nspraybe@iastate.edu
Staloch, Morgan Office Assistant
Administrative Services		 2419 Friley Hall
Stecker, Michael Program Coordinator I
Facilities Services		 mstecker@iastate.edu
Stowe, Tanna Custodian I
Facilities Services		 Friley tjstowe@iastate.edu
Svaleson, Dennice Custodian I
Facilities Services		 svaleson@iastate.edu
Svenson, Linda Res. Life Coordinator
Residence Life		 1211 Friley Hall 515-294-7708 lsvenson@iastate.edu
Swanson, Nicholas Health & Safety Specialist
Facilities Services		 nswan@iastate.edu
Symons, Dave Manager of Information Technology
Technology Services		 A88A Friley Hall symons@iastate.edu
Thom, Kathy Facilities Clerk IV
Facilities Services		 0347 Helser Hall 515-294-1300 kthom@iastate.edu
Thomas, Mary Facilities Mechanic II
Facilities Services		 thomasme@iastate.edu
Thompson, Scott Environmental Systems Mechanic
Facilities Services		 sthompso@iastate.edu
Toyne, Jacqueline Custodian I
Facilities Services		 jktoyne@iastate.edu
Tuns, Cornel Custodian I
Facilities Services		 ctuns@iastate.edu
Turner, Leonard Custodian I
Facilities Services		 lwturner@iastate.edu
Twedt, Melissa Custodian I
Facilities Services		 mtwedt@iastate.edu
Urquiza, Lidia Custodian I
Facilities Services		 lurquiza@iastate.edu
Van Meter, Joanne Custodian II
Facilities Services		 Rover joannev@iastate.edu
Vannausdle, Raymond Facilities Mechanic III
Facilities Services		 rayv100@iastate.edu
Watters, Charles Custodian I
Facilities Services		 charlesw@iastate.edu
Webb, Lynn Custodian I
Facilities Services		 lmwebb@iastate.edu
Webb, Thomas Facilities Mechanic
 twebb80@iastate.edu
Weeks, Leah Coord.Communication & Processes
Administrative Services		 2419 Friley Hall 515-294-2773 lbm@iastate.edu
Welder, Jeffrey Facilities Mechanic III
Facilities Services		 jawelder@iastate.edu
West, Angela Custodian I
Facilities Services		 amwest@iastate.edu
West, Ashley Custodian II
Facilities Services		 awest@iastate.edu
Wiese, Sarah Custodian I
Facilities Services		 siwiese@iastate.edu
Wilcox, Betty Custodian I
Facilities Services		 Wallace Wilson bjwilcox@iastate.edu
Wilcox, Donald Facilities Mechanic III
Facilities Services		 ddwilcox@iastate.edu
Wilkerson, Rosie Custodian I
Facilities Services		 rosiew@iastate.edu
Williams, Johnathon
Facilities Services		 jlw1@iastate.edu
Wilson, Tim Network Support Specialist
Technology Services		 A88B Friley Hall 515-294-1304 twilson1@iastate.edu
Wise, Nathan Supervisor - Custodian Services
Facilities Services		 wisen@iastate.edu